Platform · Causal Diagnostics

Understand why equipment failed.

Causal Diagnostics correlates alarms, sensor traces, engineering docs, and past investigations to pinpoint the true root cause - in minutes, not days, with the evidence behind every recommendation.

~15 min to the true root cause

Why it matters

Where CD earns its keep.

Critical equipment failures demand fast, explainable diagnosis. But engineers spend hours navigating fragmented operational data, leaning on historical experience and tribal knowledge that lives in one person’s head.

Causal Diagnostics correlates alarms, sensor traces, engineering documentation, and past investigations to identify the true root cause - with transparent evidence behind every recommendation.

Core capabilities

What Causal Diagnostics does.

Ranked, explainable root causes - built on the same knowledge graph the rest of the platform writes to.

AI Root Cause Analysis

Ranked root causes with the supporting evidence behind them - not just another alert.

Equipment Event Correlation

Tool logs, alarms, and process events read together across the moment of failure.

Fault Diagnosis

Guided, explainable debug steps the field engineer can act on with confidence.

Impact

Complexity climbs. Resolution time shouldn't.

In production
80%+
Lower RCA cycle time

Multi-day investigations compressed into minutes across production deployments.

Down to
~15 min
Time to the true root cause

Typical time to identify and validate the true root cause, with the evidence attached.

Case study
~7 min
Fault to approved resolution

From equipment fault to an engineer-approved resolution through the platform.

Figures are representative of early deployments and finalize per customer engagement.

One shared core

Every diagnosis makes the next one faster.

Each investigation - the evidence read, the drivers ruled out, the root cause confirmed - is written back into the shared knowledge graph, where every other module draws on it. Know-how that once lived in one senior engineer’s head becomes an asset the whole organization owns.

See the whole platform

In the field

“What used to take our senior engineers three days now comes back as a ranked root cause in minutes - with the evidence to trust it.”
VP, Field Service · Semiconductor equipment OEMUnder NDA

Security

Your data, your control.

We safeguard your information with advanced security protocols and strict compliance standards. Deploy in your VPC or fully on-prem / air-gapped - your data never leaves your environment.

SOC 2 Type II compliance badgeSOC 2 Type IIAudited security controls
ISO 27001 compliance badgeISO 27001Information security management
CCPA compliance badgeCCPAData privacy compliance

FAQ

Questions from the fab floor.

How is Causal Intelligence different from correlation-based analytics?

It models cause and effect across your operational knowledge graph, so you get the true driver with the evidence behind it - not just a correlated signal that leaves engineers guessing.

How long does a pilot take?

A typical pilot runs 60-90 days on your own operational data, with measurable impact on RCA cycle time by the end of the engagement.

Where does our data live?

Deploy in your VPC or fully on-prem / air-gapped - data never leaves your environment. We hold SOC 2 Type II, ISO 27001, and CCPA.

Which systems does it connect to?

MES, SPC/FDC, historians, EDA & yield, PLM, CMMS, and ticketing - all feed the CIP Core evidence layer through standard connectors.

Do we need a data-science team to run it?

No. Enterprise MLOps governs fab-specific models for you, so engineers work inside the resolution workflow instead of notebooks.

Find your next root cause in minutes.

Start with a 60-90 day pilot scoped to one product line and one site, with a clear outcome metric. See Causal Diagnostics trace a real tool fault end to end on your own operational data.

Book a demo